How to reach Saving Grace
The helpdesk is the route for anything about your own child or account — the stated response time is 24 hours. Phone +27 21 300 8859 or email support@savinggraceeducation.co.za. There is no WhatsApp support…
Knowledge Base
The answers we give most often, written down properly — so you can find them at any hour, without waiting for anyone.
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Knowledge Base
Assessment and Exams
Tests, portfolios, marking, progress reports and examination arrangements.
2 articlesKnowledge BaseCurriculum and Subjects
What is taught at each grade, subject choices and how the year is structured.
2 articlesKnowledge BaseFees and Administration
Enrolment, documents, accounts and the practical side of being registered with us.
3 articlesKnowledge BaseGetting Started
Your first weeks with Saving Grace — what to expect, what to set up and where to begin.
4 articlesKnowledge BaseHomeschooling in South Africa
The questions families ask before they start — the law, the cost, the curriculum, and whether a matric is still possible.
7 articlesKnowledge BasePolicies and Official Information
How Saving Grace operates, what we commit to and what is expected in return.
4 articlesKnowledge BaseStudent Portal
Signing in, navigating lessons, submitting work and fixing common problems.
1 articleKnowledge BaseSupporting Your Learner
Routines, motivation, study skills and helping a child who is struggling.
3 articlesKnowledge BaseTechnical Help
Devices, connectivity, browsers, downloads and getting unstuck.
1 articleRecently added and updated
Canvas: the platform your child learns on
Canvas is the secure online platform where your child sees their weekly lessons, watches the video lessons, submits assignments and assessments, tracks progress and messages their teachers. A school day at Saving Grace starts…
Which curriculum is right for your child
Five options: CAPS (the South African national curriculum, Grades R–12), Cambridge (international, Reception to A Levels), Special Needs, Special Needs CAPS, and Remedial CAPS for a learner who has fallen behind and needs to…
Choosing Grade 10 subjects
Seven subjects: four compulsory — a home language, a second language, Life Orientation, and either Mathematics or Mathematical Literacy — plus three electives of your choosing. You cannot take both Mathematics and Mathematical Literacy,…
How assessments, tests and exams work
Assessments run through Canvas — four formal assessments a term, marked and moderated, with a termly report. From Grade 9 upwards, formal assessments must be written using the Invigilator App, and final SACAI matric…
Is Saving Grace registered? SACAI, the Department, and what you must do
Saving Grace is a SACAI-registered distance education provider, and Grade 10–12 learners are enrolled through SACAI to write the official NSC matric examinations. Separately, and this is your responsibility rather than ours, parents must…
How to enrol your child
Complete the online registration form on the main website or email info@savinggraceeducation.co.za. Grades 1–9 have open enrolment — you can join at any point in the year. After acceptance the school sets you up…
Telling Saving Grace about a problem
Use the feedback form for anything private — a complaint, a concern about your own child, or a suggestion. Use the forums for questions other families would benefit from seeing answered.
How to ask a question and get a useful answer
Say which grade and subject, what you have already tried, and what you actually need to happen. Post in the forum that matches the topic, and give the question a title that describes the…
When your child says “I can’t do this”
Find out which kind of stuck it is — a gap in earlier work, a misunderstood instruction, tiredness, or fear of getting it wrong — because the four need completely different responses. Stop the…