How to reach Saving Grace
The helpdesk is the route for anything about your own child or account — the stated response time is 24 hours. Phone +27 21 300 8859 or email support@savinggraceeducation.co.za. There is no WhatsApp support…
Getting Started
Your first weeks with Saving Grace — what to expect, what to set up and where to begin.
Getting access to the private parent areas
Create an account, then ask Saving Grace to verify it as a parent account. Verified parents can see and post in the grade communities and the private parent support areas.
How the Saving Grace Community works
The community has three parts: forums where you ask questions and get answers from staff and other parents, a Knowledge Base of written answers you can read at any hour, and a private feedback…
How to ask a question and get a useful answer
Say which grade and subject, what you have already tried, and what you actually need to happen. Post in the forum that matches the topic, and give the question a title that describes the…